Guided selling solutions In this era of rapid digital transformation, consumer behavior in the retail industry has significantly shifted. The rise of e-commerce has revolutionized shopping by providing unprecedented convenience and accessibility. However, despite the benefits, many consumers still value the in-store experience and the ability...

E-commerce guided selling is a sales strategy that involves guiding customers through a product selection process using automated tools and technology. This approach offers several advantages such as increased customer engagement, reduced shopping basket abandonment rates and improved conversion rates. Thus, it is becoming increasingly...